Life as a reformed Zookeeper. Now living a life as a working mother who dabbles in karate, scrapbooking, and Coors Light!

Friday, March 13, 2009

The BMV and Why Online Renewals Might Not Be the Answer....

Below is the email I just sent to the BMV. Names have been changed to protect the less-than-innocent....

Dear Poor-Unsuspecting-Motherfucker:

Thank you for your response, but I can’t begin to tell you how livid I am right now. And there are a myriad of reasons:

I attempted to pay this well in advance of my due date. If something were wrong with my accounts, I think that I should have been contacted well before I had to inquire into the status of my payment. There have been no such communications until I contacted you via your website a week ago, inquiring as to why the money hadn’t been withdrawn from my account.
I really have to question an organization that handles so much of others’ money, yet will send out items to people which cost hundreds of dollars, yet haven’t seen payment for it! I received the renewal stickers in the mail within two weeks of attempting to pay my registration.
The problem with the account was ONE DIGIT. If someone had contacted me shortly after I attempted to pay, I would have immediately provided you with the correct account number.
Now, after immediately calling the number you provided learned that I am going to be hit with penalties that range from 50 to 80 dollars because of ONE DIGIT.
Renewing online is supposed to be easier, faster, and more convenient. Not only that, you are swaying people to use this site by promising them that they will get $5 off each registration. That’s all very kind, but my $15 worth of initial savings is approaching $65-$95 worth of money that I now have to pay that could be best utilized in necessities for my family.

Please let me know what avenues I need to take in order to lessen the amount of penalties I will have to pay.

Thank you in advance for your help with this.

Regards,
Stephanie

5 Comments:

Blogger Judy in Indiana said...

I am glad I am not you today. I am even happier I am not the recipient of the letter.

12:57 PM

 
Blogger Auntie said...

Sorry to hear you are getting screwed....hopefully you can get them to resolve this!

11:27 AM

 
OpenID ispeakbeanish said...

Hope they step up to their lack of common sense in this one.

4:18 PM

 
Anonymous Cath said...

I'm guessing the BMV is something to do with cars?? Or taxes?
I hate organisations. They're basically thieves!
HUGS

8:17 AM

 
Anonymous Anonymous said...

I'm also sorry to hear you're getting screwed - and not in a good way!
Stephenie

11:22 PM

 

Post a Comment

Subscribe to Post Comments [Atom]

<< Home